Description

Responsibilities:

* Provide high quality assistance to all taxpayers.
* Directly prepare tax returns based on information provided by taxpayer or answer tax-related questions.
* Interview customer to determine if all income, deduction and allowable credits are claimed.
* Prepare tax returns using electronic filing software (whenever possible).
* Maintain confidentiality of customer information.
* Review all tax returns for accuracy before returns are provided to the tax payer and/or are electronically filed.
* Ensure that quality review is performed on completed returns prior to being returned to customer.
* Ensure a copy of the return is provided to the taxpayer.

Skills:

* Must pass IRS Certification exam at the Intermediate level.
* Good computer skills for inputting tax return information.
* Must be comfortable in a fast-paced environment.
* Must be able to work with public in a helpful, supportive and patient manner.
* Friendly, dependable and flexible.
* Bilingual English/Spanish.
* Detail oriented.